A few days ago, we sent Notebooks 7.2, an update to establish full compatibility with iOS 8 and add native support for iPhone 6 and 6+, off to Apple. Unfortunately, Notebooks 7.2 is still waiting for review, so we fear that iOS 8 will become available for download before Notebooks.
We know that Notebooks 7.1.1 does not work flawlessly on iOS 8 (unbelievable how iOS updates always break things). While Notebooks basically works well, there are certain advanced features that don’t – like opening .md documents, setting custom document formats or backgrounds, etc.
So if Notebooks is one of your more important apps, you might want to wait for Notebooks 7.2 before upgrading to iOS 8. – But if you can’t wait to get your hands on iOS 8, you don’t need to fear that you documents are at risk, but you should be prepared for some unexpected behavior – and a few crashes.
We will let you know as soon as Notebooks 7.2 becomes ready for download.
After upgrading to iOS 8.0.2, I can’t open .rtf documents on my iPad Air.
Error message:
“Unable to Read Document.
An error occurred while reading the document.”
Will this be fixed in Notebooks 7.2?
This, unfortunately, is a bug in iOS 8. Notebooks 7.2 has just been released, so there is nothing we can do about this right now…
I’ve paid for this app to work !
How can you put there’s nothing you can do about it because of the update , you can’t emagin the frustration i have after comiting so my of my work to this app and it fails to open , plus you’ve not even responded to earlier emails about this issue .
Alan Barr
Dear Alan
Please excuse my late response. I am currently away from the office with no regular internet connection. – The iOS 8.0.2 update came at a very inconvenient point in time, and it seems to be cause of the crashing issue, which was not present in iOS 8.0. – We are doing our best to fix it as quickly as we can.
Again, I am very sorry for that inconvenience!
Best,
Alfons
I upgraded to ios8 after the 7.2 Notebooks upgrade and now I can’t see any of my files. The left column is blank. When I click on the i in the circle icon at the bottom, the Info panel tells me the files are there. I just can’t see them. I have a lot of critical information in you app that is now inaccessible.
What can I do about it? Please don’t blame Apple unless you’re moving heaven and earth to get them to fix; you built and sold the app to run on their platform.
Hello James,
please open Notebooks’ settings < General and turn off the option "Use Cache for Lists". Does that bring back your documents? Yes, we make software of Apple's platform, be that does not mean that our software cannot be affected by unexpected changes in iOS; we are not the only ones struggling with iOS 8 - even Apple is 😉 Best, Alfons
It didn’t work. What now?
Are your documents protected? What if you unlock Notebooks, do the books and documents show up?
The app is protected, the documents are not.
And unlocking Notebooks does not make the documents visible?